bdevy.

Lead recovery & response

Missed Appointment Revenue Calculator

A no-show is not just a lost job. It is a paid technician sitting in a driveway. Work out what yours cost.

Your numbers

appts
%
$
%
$
Tech time and vehicle cost when nobody is home.
%

Result

Total annual cost of no-shows $103,622
Monthly cost $8,635
No-shows per month 16.8
Recoverable per year $41,449 At the recovery rate you set
No-shows cost you $103,622 a year. 16.8 wasted trips a month plus the work that never got quoted. Reminders recovering 40% would be worth $41,449.

This counts both the lost job value and the cost of the wasted trip. If your techs fill a no-show slot with other work, lower the wasted-trip cost accordingly.

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Questions

About this calculator

What counts as a no-show?

Anyone not home when the tech arrives, plus same-day cancellations you could not refill. Cancellations with enough notice to rebook the slot are a scheduling issue rather than a loss.

How much do reminders actually help?

That depends on your customers and how far ahead you book, which is why the recovery rate is an input you control rather than a claim we make. Longer lead times generally mean more no-shows and more to recover.

Should I take a deposit?

For high-value or long appointments, a small deposit changes no-show behaviour sharply. For quick service calls it often costs more bookings than it saves.

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Please keep the attribution line. It is the only thing we ask in return.

Reminders that actually get read

Confirmation and reminder sequences before every visit, with one-tap reschedule instead of a silent cancellation.