bdevy.

Never send a customer to voicemail again

AI Receptionist

Answers on the first ring, at 2am, on a Sunday

The AI Receptionist screen showing a live conversation transcript and the call summary it produced
Illustration of the workflow. Example data, not a real customer account.

What it covers

A voice assistant that answers, qualifies, books and escalates the genuine emergencies to you.

Pair with the Missed Call Revenue Calculator.

The problem

What it looks like without this

You can't staff a phone 24/7, and an answering service that just takes a message still leaves the customer waiting until morning.

How it works

Four steps, no new habits

  1. It answers in your company's name with your greeting and your rules.
  2. It qualifies the job: trade, urgency, address, equipment.
  3. Standard work gets booked into a real slot on the spot.
  4. True emergencies are transferred or escalated to the on-call tech.

Included

What you get

  • 24/7 answering with no hold music
  • Your own script, service area and pricing rules
  • Emergency detection with live escalation
  • Full transcript and recording of every call
  • Handover to a human whenever the caller asks

Trades

Where it matters most

Customer reviews

What ai receptionist customers say

Real customers, surnames shortened. Their words, not ours.

It answers the calls we simply can't get to.

We're often busy with customers or out in the field, and before this we were missing opportunities. The AI receptionist now handles those calls, answers basic questions, and captures the lead details for us.

Adrian WalkerHVAC Business Owner

It feels like having another receptionist on the team.

The biggest benefit is that callers get an immediate response instead of voicemail. It handles common questions really well and passes the important conversations to our staff.

Melissa GrantOffice Manager

We can finally answer calls after hours.

A lot of our customers call in the evening or on weekends. The AI receptionist makes sure they still get help and can leave the information we need to follow up.

Derek LawsonPlumbing Contractor

Our customers get answers without waiting on hold.

It can handle the repetitive questions that used to take up a lot of our staff's time. That lets our team focus on customers who actually need personal attention.

Natalie PierceOperations Director

We stopped relying on voicemail almost completely.

People don't always leave a message when they hit voicemail. Now callers can actually have a conversation, explain what they need, and move forward right away.

Wesley HartElectrical Services Owner

The call handling is much more natural than I expected.

I was worried it would sound robotic, but the conversations are surprisingly smooth. Customers can ask questions and get useful answers without our team having to pick up every call.

Monica ReedCleaning Company Owner

It has made our business feel available 24/7.

Whether someone calls during lunch, after hours, or while everyone is busy, there's still someone there to respond and collect the information.

Blake SimmonsRoofing Contractor

We're capturing leads that used to disappear.

Before, a missed call could easily become a lost customer. Now the AI receptionist gets their name, reason for calling, and other details so we can follow up properly.

Hailey MonroeService Business Manager

Our front desk is noticeably less overwhelmed.

The AI handles routine calls and basic questions, which means our staff can spend more time dealing with scheduling, customers, and more complicated requests.

Colin MercerProperty Services Owner

It's especially useful during our busiest hours.

When several calls come in at once, we no longer have to choose which one to answer. The AI receptionist can handle the overflow and make sure nobody is ignored.

Jenna WallaceHome Improvement Company

Customers can get help without waiting for us to call them back.

The system answers questions, gathers details, and keeps the conversation moving. It has made our response process much faster.

Travis BennettGarage Door Services Owner

It saves us time without sacrificing customer service.

We still handle the conversations that need a real person, but the AI takes care of the repetitive first step. That balance has worked extremely well for our business.

Kelsey RhodesLocal Services Director

Questions

Before you ask

Does this replace my office staff?

No. It covers the moments nobody is free: after hours, during a rush, when every line is busy. The instant your team picks up the conversation, the automation steps aside.

Do I need to change phone systems or CRM?

In most cases no. We connect to the number and the software you already run. If your setup genuinely cannot support it, we say so during the audit rather than after you have signed.

How long does setup take?

A single solution is typically live within one to two weeks, most of which is configuring your job types, service area and rules rather than technical work.

What happens if it gets something wrong?

Every conversation is logged with a full transcript, and anything outside the rules we agree is escalated to a human rather than guessed at. You see exactly what was said.

See what ai receptionist would recover for you

The free audit puts real numbers against this, how many enquiries you currently lose, and what closing the gap is worth against your own average job value.