Win the map pack in your service area
Review Automation
Ask every happy customer, at the moment they're happiest
What it builds
A review request goes out when the job closes, routed so problems reach you before they reach Google.
Reviews compound: they raise close rate on every future lead.
The problem
What it looks like without this
Your best customers would happily leave a review. Nobody ever asks them. So the only reviews you collect are from the two people who were annoyed.
How it works
Four steps, no new habits
- A request fires automatically when a job is marked complete.
- Happy customers get a one-tap link to Google.
- Unhappy responses route privately to the owner first.
- New reviews get a reply drafted for you.
Included
What you get
- Automatic requests on job completion
- Google Business Profile as the primary destination
- Private feedback path for unhappy customers
- Reply drafts for every new review
- Per-tech reporting so you know who earns the fives
Customer reviews
What review automation customers say
Real customers, surnames shortened. Their words, not ours.
We're finally getting reviews consistently.
Before this, asking customers for reviews depended on someone remembering to do it. Now the request goes out automatically, and we've seen a noticeable increase in new reviews.
It saves our team from chasing customers.
The system handles the follow-up for us, which means our staff doesn't have to manually text people after every completed job.
Our Google profile looks much stronger now.
We always had happy customers, but very few of them actually left reviews. Automating the request made a huge difference.
The timing of the review request is perfect.
Customers get the message while the service is still fresh in their mind, which makes them much more likely to leave feedback.
One of the simplest ways we've improved our reputation.
We didn't need a complicated process. The system just makes sure happy customers are actually asked to share their experience.
We're getting more reviews without adding more work.
The automation does exactly what we needed. It sends the request, follows up when appropriate, and lets our team focus on the actual service.
Our review count started growing almost immediately.
We had hundreds of satisfied customers but barely any online reviews. Once we automated the process, that started changing quickly.
It helped us build trust with new customers.
People check reviews before calling us, so having a steady flow of recent feedback has made our business look much more active and credible.
No more awkwardly asking every customer for a review.
The system handles the request professionally, and customers can leave feedback when it's convenient for them.
Our team doesn't have to remember another task.
Once a job is completed, the review follow-up happens automatically. It's one less thing for the office to keep track of.
Recent reviews have made a real difference for us.
Customers often mention that they found us because of our ratings. Keeping fresh reviews coming in has become an important part of our marketing.
It turned happy customers into visible social proof.
We already knew customers were satisfied, but that wasn't showing online. Now more of those positive experiences are actually reflected in our reviews.
Questions
Before you ask
Does this replace my office staff?
No. It covers the moments nobody is free: after hours, during a rush, when every line is busy. The instant your team picks up the conversation, the automation steps aside.
Do I need to change phone systems or CRM?
In most cases no. We connect to the number and the software you already run. If your setup genuinely cannot support it, we say so during the audit rather than after you have signed.
How long does setup take?
A single solution is typically live within one to two weeks, most of which is configuring your job types, service area and rules rather than technical work.
What happens if it gets something wrong?
Every conversation is logged with a full transcript, and anything outside the rules we agree is escalated to a human rather than guessed at. You see exactly what was said.
See what review automation would recover for you
The free audit puts real numbers against this, how many enquiries you currently lose, and what closing the gap is worth against your own average job value.