bdevy.

Get the admin hours back

Business Automation

The repetitive work between your systems, handled

Automated steps passing work between the office, the field and the customer without anyone re-entering it
Illustration of the workflow. Example data, not a real customer account.

What it returns

Quotes, invoices, hand-offs, notifications and data entry that run without anyone remembering to run them.

Put a number on the admin hours with the Hourly Rate Calculator.

The problem

What it looks like without this

Someone re-types the same job details into three systems, chases paperwork by hand, and spends the first hour of every day moving information from one place to another.

How it works

Four steps, no new habits

  1. We map the workflow as it actually runs, not as the manual describes it.
  2. The highest-frequency, lowest-judgement steps get automated first.
  3. Systems are connected so information is entered once and appears everywhere.
  4. Failures alert someone rather than sitting silently broken.

Included

What you get

  • Workflow mapping and process audit
  • Integrations between the tools you already pay for
  • Automatic quotes, invoices and job paperwork
  • Notifications routed to the right person and channel
  • Monitoring and alerting when something breaks

Trades

Where it matters most

Customer reviews

What business automation customers say

Real customers, surnames shortened. Their words, not ours.

We automated the repetitive work that was slowing us down.

A lot of small tasks used to depend on someone remembering to do them. Now the system handles those automatically, and our team has more time for customers and actual operations.

Preston HaleHome Services Owner

Our day-to-day workflow is much smoother.

Lead follow-ups, notifications, customer updates, and internal tasks are much more organized now. We spend less time switching between tools and fixing missed steps.

Celia VaughnOperations Manager

It feels like we added extra staff without adding payroll.

The automation handles a surprising amount of repetitive admin work in the background. Our team can focus on the work that actually requires a person.

Bryce DonovanHVAC Contractor

We stopped doing the same tasks over and over.

There were so many little processes we were managing manually every day. Automating them has saved us time and made the whole business more consistent.

Marissa KentPlumbing Company Owner

The biggest benefit is consistency.

Whether we're busy or not, the same process happens every time. Customers get responses, our team gets notified, and important tasks don't get forgotten.

Jonah MercerElectrical Services Owner

Everything connects much better now.

Instead of having separate tools that don't communicate, our workflows now move information automatically where it needs to go. That alone has made a huge difference.

Fiona BarrettService Business Manager

We've cut down a lot of unnecessary admin work.

Our office used to spend hours copying information, sending routine messages, and updating records manually. Most of that now happens automatically.

Calvin RhodesRoofing Business Owner

Our team can focus more on customers instead of systems.

The automation takes care of background tasks and keeps things moving. Staff only need to step in when something actually needs human attention.

Bianca HayesCustomer Service Manager

It removed a lot of small bottlenecks from the business.

Individually, the manual tasks didn't seem like a big problem, but together they consumed a lot of time. Automating them made our whole operation feel faster.

Graham SuttonProperty Services Owner

We have fewer missed tasks and fewer mistakes.

Automated workflows make sure the right action happens at the right time. It's much more reliable than depending on someone to remember every step.

Elise HammondCleaning Company Owner

The business keeps moving even when we're busy.

Follow-ups, alerts, updates, and routine processes continue running in the background while our team handles customers and field work.

Rhett LawsonHome Improvement Contractor

Automation has made it much easier to scale.

As we started handling more customers, our manual processes became difficult to maintain. Automating those workflows has helped us grow without creating more chaos.

Naomi FletcherLocal Services Director

Questions

Before you ask

Does this replace my office staff?

No. It covers the moments nobody is free: after hours, during a rush, when every line is busy. The instant your team picks up the conversation, the automation steps aside.

Do I need to change phone systems or CRM?

In most cases no. We connect to the number and the software you already run. If your setup genuinely cannot support it, we say so during the audit rather than after you have signed.

How long does setup take?

A single solution is typically live within one to two weeks, most of which is configuring your job types, service area and rules rather than technical work.

What happens if it gets something wrong?

Every conversation is logged with a full transcript, and anything outside the rules we agree is escalated to a human rather than guessed at. You see exactly what was said.

See what business automation would recover for you

The free audit puts real numbers against this, how many enquiries you currently lose, and what closing the gap is worth against your own average job value.