Connect your systems and eliminate repetitive work with automation and AI.
Automate
The work that happens between the other systems. Answering, chasing, booking, updating, notifying. This is where most businesses get their hours back.
The problem it solves
People re-typing the same information into three systems, leads waiting hours for a first reply, and quotes going quiet because chasing them is nobody's specific job.
How we approach it
Principles we work to
- Map the workflow before automating any part of it.
- Automate the highest-frequency, lowest-judgement steps first.
- Keep a human in the loop wherever a decision actually matters.
- Log everything, so you can see exactly what the system did and why.
What's included
16 services in Automate
Individual pages for each of these are being written. In the meantime, the audit or a short call will tell you which ones apply to you.
Business Automation
Workflow mapping and automation across the tools you already pay for.
n8n Automation
Self-hosted or managed workflow automation, versioned and monitored.
API Integrations
Connecting systems that were never designed to talk to each other.
CRM Automation
Records, stages and tasks that update themselves as work progresses.
Lead Follow-Up Automation
Multi-step sequences that keep going until a human replies.
SMS Automation
Two-way texting from your business number, with opt-out handling built in.
WhatsApp Automation
Conversations, confirmations and reminders on the channel customers prefer.
Email Automation
Triggered email for quotes, reminders, reactivation and reviews.
Appointment Automation
Booking, confirmation, reminders and rescheduling without phone tag.
AI Chatbots
Site and messaging assistants that qualify and book rather than deflect.
AI Agents
Assistants that carry out multi-step work against your own systems and data.
AI Receptionist
Voice answering that qualifies, books and escalates real emergencies.
Document Automation
Quotes, invoices and paperwork generated and filed automatically.
Notifications
The right person alerted at the right moment, on the right channel.
Data Processing
Extraction, cleaning and syncing between systems and spreadsheets.
Workflow Automation
Onboarding, dispatch, approvals and hand-offs that run themselves.
The rest of the system
What this connects to
Questions
Before you ask
Do I have to buy all of Automate together?
No. Almost nobody does. Most engagements start with the one or two services that are limiting things right now, and grow only when there is a reason to.
Can you work with the systems we already have?
Usually yes. We would rather connect what you already pay for than migrate you onto something new for its own sake. If a tool genuinely cannot do the job, we will say so and explain why.
Who owns the work?
You do. Accounts, code, content, data and phone numbers stay in your name, and you can export or take them elsewhere at any point.
How do you report on it?
Monthly, against the outcome you hired us for (leads, booked work, hours saved) rather than a dashboard of activity metrics.
Not sure how much Automate you actually need?
The audit looks at the whole picture and tells you which part is limiting the rest, which is often not the part people expect.