HVAC
HVAC Field Service Efficiency Calculator
How many hours your technicians spend on paperwork rather than on systems, and what one more job a day would be worth if some of it went away.
Result
Every figure here is an estimate built from numbers you supplied, and the last step is the softest: freed hours only become jobs if there is demand waiting and a dispatcher able to fill them. On a slow week they become an earlier finish instead, which is worth something but is not revenue. Treat the job and revenue figures as an upper bound rather than a forecast.
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About this calculator
Where does HVAC admin time actually go?
Writing the same information more than once, mostly. The technician writes the fault on a ticket, reads it to the office by phone, someone retypes it into an invoice, and a part number gets chased because the handwriting was ambiguous. None of it is anybody being slow. It is the same fact being captured three times.
Is a reduction of 40% realistic?
It depends entirely on where you are starting. A company on paper tickets has a lot of duplication to remove; one already capturing work on a phone has far less. The field is there so you can put your own number in rather than adopt one.
Does this measure technician utilisation?
No. It measures administrative load. Utilisation compares billable hours against available hours and is a different question; the technician utilisation calculator covers that one.
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Open calculatorSee where the duplication goes
The BDEVY field service demo captures the diagnosis, the parts and the hours once, on site, and the invoice, the estimate and the customer report all run from that.