Blog
Notes on running a better service business
Written for owners. Every post exists to answer a question someone actually asked us.
What Should a Septic Work Order Include?
A practical guide to what should a septic work order include, with clear steps, checks, and operating advice for septic service managers.
How to Sell Septic Maintenance Agreements Without Being Pushy
A practical guide to how to sell septic maintenance agreements without being pushy, with clear steps, checks, and operating advice for septic owners.
How Much Should a Septic Maintenance Plan Cost?
A practical guide to how much should a septic maintenance plan cost, with clear steps, checks, and operating advice for septic owners.
Markup vs Margin for Contractors: The Arithmetic That Costs the Most
A practical guide to markup vs margin for contractors, with clear steps, checks, and operating advice for home service owners.
How to Calculate Your True Hourly Rate as a Contractor
A practical guide to how to calculate your true hourly rate as a contractor, with clear steps, checks, and operating advice for home service owners.
What Overhead Rate Should a Contractor Use?
A practical guide to what overhead rate should a contractor use, with clear steps, checks, and operating advice for home service owners.
Flat Rate vs Time and Materials: Which Should You Charge?
A practical guide to flat rate vs time and materials, with clear steps, checks, and operating advice for home service owners.
How to Build a Contractor Price Book
A practical guide to how to build a contractor price book, with clear steps, checks, and operating advice for home service owners.
When and How to Raise Your Prices as a Contractor
A practical guide to when and how to raise your prices as a contractor, with clear steps, checks, and operating advice for home service owners.
Should You Charge a Call-Out Fee? How to Set One That Works
A practical guide to should you charge a call-out fee, with clear steps, checks, and operating advice for home service owners.
Pool Service Job Costing: What a Service Call Actually Costs You
A practical guide to pool service job costing for pool service owners: how to make the amount, due date, payment route, and next action impossible to miss.
Pool Service CRM: Managing Customers, Sites and Service History
A practical guide to pool service CRM, with clear steps, checks, and operating advice for pool service owners.
By trade
Everything we have written, by trade
Each one collects the business side of that trade: pricing, scheduling, invoicing, agreements and follow-up.
By topic
Or by the part of the business
Find out what your phone is costing you
A free audit reviews your call handling, forms and follow-up, then reports where enquiries are being lost.