Trade
Every trade: running the business side
Applies across home services, whatever the trade.
187 posts
Where to Actually Find Good Technicians
A practical guide to where to actually find good technicians, with clear steps, checks, and operating advice for home service owners.
How to Interview a Technician
A practical guide to how to interview a technician, with clear steps, checks, and operating advice for home service owners.
Training: How to Build Skills Without Losing Billable Hours
A practical guide to training, with clear steps, checks, and operating advice for home service service managers.
Performance: How to Measure a Technician Fairly
A practical guide to performance, with clear steps, checks, and operating advice for home service service managers.
What to Do When a Technician Quits
A practical guide to what to do when a technician quits, with clear steps, checks, and operating advice for home service owners.
How to Set Up a Simple Quality Check Before Leaving Site
Practical guide to how to set up a simple quality check before leaving site, with clear steps, checks, and examples for a home-service business.
Managing Work in Progress: Jobs That Are Started and Not Finished
A practical guide to managing work in progress, with clear steps, checks, and operating advice for home service owners.
How to Reduce Time Spent at the Supply House
A practical guide to how to reduce time spent at the supply house, with clear steps, checks, and operating advice for home service service managers.
Handling Multiple Jobs at the Same Property
A practical guide to handling multiple jobs at the same property, with clear steps, checks, and operating advice for home service dispatchers.
How to Forecast Cash for the Next 90 Days
A practical guide to how to forecast cash for the next 90 days, with clear steps, checks, and operating advice for home service owners.
Bad Debt: When to Write It Off and What It Costs
A practical guide to bad debt for home service owners: how to turn accounting figures into operating decisions the owner can make this week.
Bookkeeping for Contractors: What to Do Weekly, Monthly and Yearly
A practical guide to bookkeeping for contractors, with clear steps, checks, and operating advice for home service bookkeepers.
Should You Use a Separate Business Account?
A practical guide to should you use a separate business account, with clear steps, checks, and operating advice for home service owners.
How to Read a Balance Sheet as a Contractor
A practical guide to how to read a balance sheet as a contractor, with clear steps, checks, and operating advice for home service owners.
Tax Deductions Contractors Commonly Miss
A practical guide to tax deductions contractors commonly miss, with clear steps, checks, and operating advice for home service owners.
What Customer Information Should You Actually Store?
A practical guide to what customer information should you actually store, with clear steps, checks, and operating advice for home service office managers.
How to Organise Customer Records Without a Complicated System
A practical guide to how to organise customer records without a complicated system, with clear steps, checks, and operating advice for home service owners.
Equipment History: Why It Is Worth Recording
A practical guide to equipment history, with clear steps, checks, and operating advice for home service service managers.
How to Find the Replacement Opportunities Already in Your Customer List
Practical guide to how to find the replacement opportunities already in your customer list, with clear steps, checks, and examples for a home-service business.
What to Do With Customers Who Have Not Called in Two Years
A practical guide to what to do with customers who have not called in two years, with clear steps, checks, and operating advice for home service owners.
What Should a Service Agreement Include?
A practical guide to what should a service agreement include, with clear steps, checks, and operating advice for home service owners.
How to Price a Maintenance Plan So It Actually Makes Money
A practical guide to how to price a maintenance plan so it actually makes money, with clear steps, checks, and operating advice for home service owners.
Why Maintenance Plan Customers Are Worth More
A practical guide to why maintenance plan customers are worth more, with clear steps, checks, and operating advice for home service owners.
How to Handle a Plan Customer Who Wants to Cancel
A practical guide to how to handle a plan customer who wants to cancel, with clear steps, checks, and operating advice for home service office managers.
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