Trade
Every trade: running the business side
Applies across home services, whatever the trade.
187 posts
Gross Profit vs Net Profit: What's the Difference?
A practical guide to gross profit vs net profit for home service owners: how to turn accounting figures into operating decisions the owner can make this week.
Revenue vs Profit: What's the Difference?
A practical guide to revenue vs profit for home service owners: how to turn accounting figures into operating decisions the owner can make this week.
Dispatch Software vs Scheduling Software: What's the Difference?
A practical guide to dispatch software vs scheduling software, with clear steps, checks, and operating advice for home service owners.
CRM vs Field Service Software: What's the Difference?
A practical guide to CRM vs field service software, with clear steps, checks, and operating advice for home service owners.
Maintenance Agreement vs Service Contract: What's the Difference?
A practical guide to maintenance agreement vs service contract, with clear steps, checks, and operating advice for home service owners.
Employee vs Subcontractor: What's the Difference?
A practical guide to employee vs subcontractor, with clear steps, checks, and operating advice for home service owners.
Work Order vs Job Sheet: What's the Difference?
A practical guide to work order vs job sheet, with clear steps, checks, and operating advice for home service owners.
Bid vs Proposal: What's the Difference?
A practical guide to bid vs proposal for home service owners: how to build a repeatable price from complete cost, then protect the intended margin.
Overhead vs Direct Cost: What's the Difference?
A practical guide to overhead vs direct cost for home service owners: how to turn accounting figures into operating decisions the owner can make this week.
Selling a Replacement Without Overselling It
A practical guide to selling a replacement without overselling it, with clear steps, checks, and operating advice for home service technicians.
How to Hire Your First Employee as a Contractor
A practical guide to how to hire your first employee as a contractor, with clear steps, checks, and operating advice for home service owners.
What Does an Employee Actually Cost? Labor Burden Explained
A practical guide to what does an employee actually cost, with clear steps, checks, and operating advice for home service owners.
How to Pay Technicians: Hourly, Salary or Commission?
A practical guide to how to pay technicians, with clear steps, checks, and operating advice for home service owners.
How to Keep Good Technicians From Leaving
A practical guide to how to keep good technicians from leaving, with clear steps, checks, and operating advice for home service owners.
Should You Hire an Apprentice?
A practical guide to should you hire an apprentice, with clear steps, checks, and operating advice for home service owners.
How to Onboard a New Technician in Their First Two Weeks
Practical guide to how to onboard a new technician in their first two weeks, with clear steps, checks, and examples for a home-service business.
Subcontractors vs Employees: Which and When
A practical guide to subcontractors vs employees, with clear steps, checks, and operating advice for home service owners.
How to Write a Job Ad That Attracts Good Technicians
A practical guide to how to write a job ad that attracts good technicians, with clear steps, checks, and operating advice for home service owners.
Technician Productive Time: What It Is and Why It Matters
A practical guide to technician productive time, with clear steps, checks, and operating advice for home service owners.
First-Time Fix Rate: How to Measure and Improve It
A practical guide to first-time fix rate, with clear steps, checks, and operating advice for home service service managers.
How to Stock a Service Van
A practical guide to how to stock a service van, with clear steps, checks, and operating advice for home service service managers.
How to Handle Emergency Calls Without Wrecking the Schedule
A practical guide to how to handle emergency calls without wrecking the schedule, with clear steps, checks, and operating advice for home service dispatchers.
Reducing No-Shows and Failed Visits
A practical guide to reducing no-shows and failed visits, with clear steps, checks, and operating advice for home service office managers.
How to Run an On-Call Rota Without Burning Out Your Team
A practical guide to how to run an on-call rota without burning out your team, with clear steps, checks, and operating advice for home service owners.
Keep going