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Real estate & rental

Real Estate Agent Cost Per Lead Calculator

Works cost per lead, where cost per closing is the figure that matters.

Your numbers

$
$
Quoting time, CRM, call answering.
%
$
%

Result

Cost to win one client $183.04
Cost per lead $58.57
Clients per month 22
Gross profit on the first transaction $5,828
Recovered on the first transaction 3,184%
Each customer costs $183.04 to win, and the first job returns $5,828 of gross profit, 3,184% of the acquisition cost. The rest has to come from repeat work.

Sales time is included because it is a real cost of winning work even though it never appears on an advertising invoice. Recovering under 100% on the first job is normal in the trades, provided customers come back.

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How the calculation works

Marketing spend divided by leads generated, then divided through the conversion rate to give cost per client and cost per closing. The last figure is the one worth comparing against the compensation a transaction produces, since cost per lead says nothing about whether the leads convert.

What moves the number

  • Spend by channel.
  • Leads generated and their quality.
  • Conversion rate from lead to client to closing.
  • Whether leads are exclusive or shared.

Where this one goes wrong

A cheap lead source with a poor conversion rate can cost more per closing than an expensive source with a good one, which is why cost per lead is the wrong comparison and routinely leads agents to the worse channel. Compare cost per closing. Shared leads also convert far worse than exclusive ones, so applying one conversion rate across both overstates the cheaper source substantially.

Before you quote

  • Compare channels on cost per closing, not cost per lead.
  • Track conversion separately by channel.
  • Apply a lower conversion rate to shared leads.

Questions

About this calculator

Is a cheaper lead better?

Not if it converts worse. A cheap source with a poor conversion rate can cost more per closing than an expensive source with a good one, which is why cost per lead regularly points agents toward the worse channel.

What should I compare channels on?

Cost per closing, which requires tracking conversion separately by channel rather than applying one blended rate. Without that, the comparison is between lead prices rather than between results.

Do shared leads convert worse?

Considerably, since the prospect is talking to several agents and is frequently early in their process. Applying an exclusive conversion rate to shared leads overstates the cheaper source and is the usual reason a lead budget underperforms.

How useful was this calculator?

Not rated yet. Yours would be the first.

The formula

acquisition cost = (marketing + sales cost) / clients won

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How to use this calculator

  1. Marketing spend per month ($). Enter your own figure; the page starts at $3,200.
  2. Sales time and tools ($). Quoting time, CRM, call answering.
  3. Leads per month. Enter your own figure; the page starts at 70.
  4. Share that become clients (%). Enter your own figure; the page starts at 32%.
  5. First transaction commission ($). Enter your own figure; the page starts at $9,400.
  6. Gross margin (%). Enter your own figure; the page starts at 62%.

The result updates as you type, so you can try a figure, see what it does to cost to win one client, and change it back. Nothing you enter is sent anywhere or saved.

A worked example

These are the figures the calculator opens with. Every number in the results column below is produced by the same calculation the page runs, so you can follow it through before putting your own figures in.

What goes in

InputValue
Marketing spend per month$3,200
Sales time and tools$900
Leads per month70
Share that become clients32%
First transaction commission$9,400
Gross margin62%

What comes out

ResultValue
Cost to win one client main result$183.04
Cost per lead$58.57
Clients per month22
Gross profit on the first transaction$5,828
Recovered on the first transaction3,184%

Each customer costs $183.04 to win, and the first job returns $5,828 of gross profit, 3,184% of the acquisition cost. The rest has to come from repeat work.

How sensitive the answer is

Holding everything else steady and changing only marketing spend per month, this is what happens to cost to win one client. It is worth knowing which of your inputs the answer actually hinges on, and which barely move it.

Marketing spend per month ($)Cost to win one client
$1,600 $111.61
$2,400 $147.32
$3,200 example above $183.04
$4,800 $254.46
$6,400 $325.89

Every other input is held at the example value while this one changes, which is not how a real job behaves. Treat it as a guide to which number matters most, not as five separate quotes.

What each figure means

Marketing spend per month ($)
A money amount, starting at $3,200.
Sales time and tools ($)
Quoting time, CRM, call answering.
Leads per month
A number, between 0 and 20000, starting at 70.
Share that become clients (%)
A percentage, between 0 and 100, starting at 32%.
First transaction commission ($)
A money amount, starting at $9,400.
Gross margin (%)
A percentage, between 0 and 95, starting at 62%.

What the results tell you

ResultWhat it is
Cost to win one clientThe headline result. A money figure.
Cost per leadA money figure.
Clients per monthA number.
Gross profit on the first transactionA money figure.
Recovered on the first transactionA percentage.

What is not in this number

Property figures here exclude the costs that decide whether a deal works: vacancy, maintenance, management, capital expenditure and the transaction costs at both ends. A return that looks strong before those frequently does not survive them.

Estimating is the easy part

The jobs you never hear about cost more than the ones you mis-measure. BDEVY builds the marketing, systems and automation that bring them in.