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Salon, spa & fitness

Fitness Marketing ROI Calculator

Works marketing return, where the horizon has to cover retained months.

Your numbers

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Result

Payback period 10.2 Months
Net gain per month $1,180
Net return over the period $30,480
Return on investment 254%
It pays for itself in 10.2 months and returns $30,480 over 36 months, a 254% return.

Simple payback, with no discounting and no financing cost. For anything large or long, money now is worth more than money later and a lender will want interest, both of which make the real return lower than this.

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How the calculation works

Margin on revenue from members acquired through a spend, divided by the spend, measured over the months those members actually stay. A first-month measurement understates the return severely, and a lifetime measurement overstates it unless the retention figure is a measured cohort rather than an assumption.

What moves the number

  • Margin rather than revenue as the numerator.
  • Measured retention of the acquired cohort.
  • Ancillary revenue from those members.
  • Promotional discount included in the cost.

Where this one goes wrong

The honest version measures the cohort: track the members a campaign brought in and see how long they actually stayed and what they spent, rather than applying an average retention figure that was derived from a different kind of member. Promotional cohorts behave differently from organic ones. The discount or waived fee also belongs in the cost rather than being treated as forgone revenue nobody counts.

Before you quote

  • Measure the actual cohort, not an average retention figure.
  • Include promotional discounts in the spend.
  • Count ancillary revenue those members generated.

Questions

About this calculator

What horizon should fitness marketing be judged over?

The months the acquired members actually stayed, measured as a cohort. A first-month measurement understates the return severely; an assumed lifetime overstates it, because promotional cohorts retain differently from organic members.

Should the joining discount be in the cost?

Yes, since it is money given up to acquire the member. Treating it as forgone revenue that nobody counts makes promotional acquisition look far cheaper than it is, and that is how unprofitable campaigns get repeated.

Why measure cohorts rather than averages?

Because the retention of a promotional cohort is not the retention of the base. Applying the base average to promotional members overstates their value, and the cohort measurement is the only way to see how each campaign's members actually behaved.

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The formula

payback = cost / (monthly gain - monthly running cost)

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How to use this calculator

  1. Up-front cost ($). Enter your own figure; the page starts at $12,000.
  2. Extra gross profit per month ($). Enter your own figure; the page starts at $1,400.
  3. Extra running cost per month ($). Enter your own figure; the page starts at $220.
  4. Period to judge it over. Enter your own figure; the page starts at 36.

The result updates as you type, so you can try a figure, see what it does to payback period, and change it back. Nothing you enter is sent anywhere or saved.

A worked example

These are the figures the calculator opens with. Every number in the results column below is produced by the same calculation the page runs, so you can follow it through before putting your own figures in.

What goes in

InputValue
Up-front cost$12,000
Extra gross profit per month$1,400
Extra running cost per month$220
Period to judge it over36

What comes out

ResultValue
Payback period main result10.2
Net gain per month$1,180
Net return over the period$30,480
Return on investment254%

It pays for itself in 10.2 months and returns $30,480 over 36 months, a 254% return.

How sensitive the answer is

Holding everything else steady and changing only up-front cost, this is what happens to payback period. It is worth knowing which of your inputs the answer actually hinges on, and which barely move it.

Up-front cost ($)Payback period
$6,000 5.1
$9,000 7.6
$12,000 example above 10.2
$18,000 15.3
$24,000 20.3

Every other input is held at the example value while this one changes, which is not how a real job behaves. Treat it as a guide to which number matters most, not as five separate quotes.

What each figure means

Up-front cost ($)
A money amount, starting at $12,000.
Extra gross profit per month ($)
A money amount, starting at $1,400.
Extra running cost per month ($)
A money amount, starting at $220.
Period to judge it over
A number, between 0 and 240, starting at 36.

What the results tell you

ResultWhat it is
Payback periodThe headline result. A decimal figure.
Net gain per monthA money figure.
Net return over the periodA money figure.
Return on investmentA percentage.

Estimating is the easy part

The jobs you never hear about cost more than the ones you mis-measure. BDEVY builds the marketing, systems and automation that bring them in.