Trade
Every trade: running the business side
Applies across home services, whatever the trade.
187 posts
Tracking Time: What to Measure and What to Ignore
A practical guide to tracking time for home service owners: how to remove avoidable time, cost, and rework from the path between booking and completion.
Financing: Should You Offer It and What It Costs You
A practical guide to financing for home service owners: how to help the customer make a clear decision without hiding scope, price, or trade-offs.
Do You Need a Website, or Is a Google Profile Enough?
A practical guide to do you need a website, or is a google profile enough, with clear steps, checks, and operating advice for home service owners.
What a Contractor Website Actually Needs
A practical guide to what a contractor website actually needs, with clear steps, checks, and operating advice for home service owners.
Online Booking for Contractors: Worth It?
A practical guide to online booking for contractors, with clear steps, checks, and operating advice for home service owners.
How to Choose a Phone System for a Service Business
A practical guide to how to choose a phone system for a service business, with clear steps, checks, and operating advice for home service owners.
What to Automate First in a Trade Business
A practical guide to what to automate first in a trade business, with clear steps, checks, and operating advice for home service owners.
Integrations: Why Your Tools Do Not Talk to Each Other
A practical guide to integrations for home service owners: how to choose the smallest reliable system that fixes the actual operating constraint.
Data You Should Be Able to Export, and Why It Matters
A practical guide to data you should be able to export, and why it matters, with clear steps, checks, and operating advice for home service owners.
AI for Contractors: What It Can and Cannot Do Yet
A practical guide to AI for contractors for home service owners: how to choose the smallest reliable system that fixes the actual operating constraint.
Contractor Licensing: What You Need and Where
A practical guide to contractor licensing, with clear steps, checks, and operating advice for home service owners.
What to Do When a Job Goes Wrong
A practical guide to what to do when a job goes wrong, with clear steps, checks, and operating advice for home service owners.
Workers Compensation for Small Contractors
A practical guide to workers compensation for small contractors, with clear steps, checks, and operating advice for home service owners.
Safety: What a Small Contractor Actually Has to Do
A practical guide to safety for home service owners: how to document the decision, responsibility, and evidence before a disagreement or incident.
Change Orders: How to Handle Extra Work Without a Dispute
A practical guide to change orders for home service owners: how to document the decision, responsibility, and evidence before a disagreement or incident.
Record Keeping: What to Keep and For How Long
A practical guide to record keeping, with clear steps, checks, and operating advice for home service bookkeepers.
Data Protection for Contractors: Customer Information Basics
A practical guide to data protection for contractors, with clear steps, checks, and operating advice for home service owners.
What to Do When You Are Running Late
A practical guide to what to do when you are running late, with clear steps, checks, and operating advice for home service technicians.
Arrival Windows: How Wide Should They Be?
A practical guide to arrival windows, with clear steps, checks, and operating advice for home service dispatchers.
How to Explain a Repair So the Customer Understands
A practical guide to how to explain a repair so the customer understands, with clear steps, checks, and operating advice for home service technicians.
Photographs: What to Send the Customer and Why
A practical guide to photographs, with clear steps, checks, and operating advice for home service technicians.
Handling the Customer Who Is Never Satisfied
A practical guide to handling the customer who is never satisfied, with clear steps, checks, and operating advice for home service owners.
How to Ask for a Review Without It Being Awkward
A practical guide to how to ask for a review without it being awkward, with clear steps, checks, and operating advice for home service technicians.
What a Follow-Up Call Six Months Later Is Worth
A practical guide to what a follow-up call six months later is worth, with clear steps, checks, and operating advice for home service owners.
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