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Plumbing

Plumbing Service Agreement Revenue Calculator

Project recurring revenue from an agreement book, including renewal and the work visits generate.

Your numbers

$
$
%
$
Repairs and replacements members buy because you are already there.
%

Result

Recurring revenue $34,020
Profit on the agreements $19,260
Profit on pull-through work $17,100
Total gross profit $36,360
Members still there next year 137
$34,020 of recurring revenue, earning $19,260 on the agreements themselves and $17,100 on the work members bring back. The second number is usually the reason to sell them.

Agreements often earn little on the fee alone. They are worth having for the access, the retention and the work members buy without shopping around, so judging them on the fee margin alone undervalues them.

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What moves the number

  • Member count net of churn.
  • Renewal rate, since the value compounds across years.
  • Pull-through work per member.

Where this one goes wrong

Growing the book faster than you can deliver the visits. Every agreement is a scheduling obligation, and missed visits are the main reason agreements are not renewed.

Questions

About this calculator

How should churn be measured?

Against agreements actually due to renew in the period, not against the whole book. Measuring against the total understates it considerably.

What is recurring revenue worth beyond the fee?

Predictable work that fills quiet weeks, higher retention, and a customer who calls you rather than searching when something fails.

Should plans be discounted to grow the book?

Only from a known delivery cost. A plan sold below cost grows the book and shrinks the business, and the effect compounds.

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The formula

recurring revenue = members x annual fee; total profit adds the margin on pull-through work

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How to use this calculator

  1. Agreements in force. Enter your own figure; the page starts at 180.
  2. Annual fee ($). Enter your own figure; the page starts at $189.
  3. Cost to deliver one ($). Enter your own figure; the page starts at $82.
  4. Renewal rate (%). Enter your own figure; the page starts at 76%.
  5. Extra work per member per year ($). Repairs and replacements members buy because you are already there.
  6. Margin on that work (%). Enter your own figure; the page starts at 50%.

The result updates as you type, so you can try a figure, see what it does to recurring revenue, and change it back. Nothing you enter is sent anywhere or saved.

A worked example

These are the figures the calculator opens with. Every number in the results column below is produced by the same calculation the page runs, so you can follow it through before putting your own figures in.

What goes in

InputValue
Agreements in force180
Annual fee$189
Cost to deliver one$82
Renewal rate76%
Extra work per member per year$190
Margin on that work50%

What comes out

ResultValue
Recurring revenue main result$34,020
Profit on the agreements$19,260
Profit on pull-through work$17,100
Total gross profit$36,360
Members still there next year137

$34,020 of recurring revenue, earning $19,260 on the agreements themselves and $17,100 on the work members bring back. The second number is usually the reason to sell them.

How sensitive the answer is

Holding everything else steady and changing only annual fee, this is what happens to recurring revenue. It is worth knowing which of your inputs the answer actually hinges on, and which barely move it.

Annual fee ($)Recurring revenue
$95 $17,100
$142 $25,560
$189 example above $34,020
$284 $51,120
$378 $68,040

Every other input is held at the example value while this one changes, which is not how a real job behaves. Treat it as a guide to which number matters most, not as five separate quotes.

What each figure means

Agreements in force
A number, between 0 and 100000, starting at 180.
Annual fee ($)
A money amount, starting at $189.
Cost to deliver one ($)
A money amount, starting at $82.
Renewal rate (%)
A percentage, between 0 and 100, starting at 76%.
Extra work per member per year ($)
Repairs and replacements members buy because you are already there.
Margin on that work (%)
A percentage, between 0 and 95, starting at 50%.

What the results tell you

ResultWhat it is
Recurring revenueThe headline result. A money figure.
Profit on the agreementsA money figure.
Profit on pull-through workA money figure.
Total gross profitA money figure.
Members still there next yearA number.

Before you rely on this number

Pipe sizing, flow and pressure figures depend on the actual fittings, the run, the material and local code. Code requirements vary by jurisdiction and override any general calculation, so check what applies where the work is happening.

Estimating is the easy part

The jobs you never hear about cost more than the ones you mis-measure. BDEVY builds the marketing, systems and automation that bring them in.