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Plumbing

Plumber Productivity Calculator

Measure what a plumber produces in sold hours and completed jobs against what they cost.

Your numbers

$
$
Wage plus burden.

Result

Billable share of the day 65.0%
Unbilled hours per month 185
Revenue those hours would have carried $24,948
What the unbilled hours cost in wages $6,283
65.0% of the paid day reaches an invoice. The rest is 185 hours a month, costing $6,283 in wages and carrying $24,948 of revenue that never happened.

Not all unbilled time is waste. Travel, restocking, training and warranty calls are necessary and will never be zero. The useful question is whether the share is drifting, not whether it reaches 100%.

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What moves the number

  • Billable hours produced rather than hours worked.
  • First visit completion rate, since a return trip consumes a slot twice.
  • The work they are dispatched to, which shapes the outcome.

Where this one goes wrong

Ranking plumbers on revenue without accounting for what they were sent to. Dispatch decides much of the result, and a league table that ignores it measures the scheduler.

Questions

About this calculator

What is the fairest measure?

Sold hours produced alongside first visit completion and callback rate. Revenue alone rewards whoever gets sent to the large jobs.

How do I raise productivity?

Remove obstacles rather than push harder. Parts on the van, better booking information and tighter routing each convert paid hours into sold ones.

Should productivity affect pay?

It can, carefully. Incentives tied to revenue can encourage unnecessary work, which is a reputational risk. Tying them to completed jobs and low callbacks is safer.

How useful was this calculator?

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The formula

utilisation = billed hours / paid hours

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How to use this calculator

  1. Paid hours per day. Enter your own figure; the page starts at 8.
  2. Hours that reach an invoice. Enter your own figure; the page starts at 5.2.
  3. Number of technicians. Enter your own figure; the page starts at 3.
  4. Rate charged per hour ($). Enter your own figure; the page starts at $135.
  5. Cost per paid hour ($). Wage plus burden.
  6. Working days per month. Enter your own figure; the page starts at 22.

The result updates as you type, so you can try a figure, see what it does to billable share of the day, and change it back. Nothing you enter is sent anywhere or saved.

A worked example

These are the figures the calculator opens with. Every number in the results column below is produced by the same calculation the page runs, so you can follow it through before putting your own figures in.

What goes in

InputValue
Paid hours per day8
Hours that reach an invoice5.2
Number of technicians3
Rate charged per hour$135
Cost per paid hour$34
Working days per month22

What comes out

ResultValue
Billable share of the day main result65.0%
Unbilled hours per month185
Revenue those hours would have carried$24,948
What the unbilled hours cost in wages$6,283

65.0% of the paid day reaches an invoice. The rest is 185 hours a month, costing $6,283 in wages and carrying $24,948 of revenue that never happened.

How sensitive the answer is

Holding everything else steady and changing only rate charged per hour, this is what happens to billable share of the day. It is worth knowing which of your inputs the answer actually hinges on, and which barely move it.

Rate charged per hour ($)Billable share of the day
$68 65.0%
$101 65.0%
$135 example above 65.0%
$203 65.0%
$270 65.0%

Every other input is held at the example value while this one changes, which is not how a real job behaves. Treat it as a guide to which number matters most, not as five separate quotes.

What each figure means

Paid hours per day
A number, between 0 and 24, starting at 8.
Hours that reach an invoice
A number, between 0 and 24, starting at 5.2.
Number of technicians
A number, between 0 and 500, starting at 3.
Rate charged per hour ($)
A money amount, starting at $135.
Cost per paid hour ($)
Wage plus burden.
Working days per month
A number, between 0 and 31, starting at 22.

What the results tell you

ResultWhat it is
Billable share of the dayThe headline result. A percentage.
Unbilled hours per monthA number.
Revenue those hours would have carriedA money figure.
What the unbilled hours cost in wagesA money figure.

Before you rely on this number

Pipe sizing, flow and pressure figures depend on the actual fittings, the run, the material and local code. Code requirements vary by jurisdiction and override any general calculation, so check what applies where the work is happening.

Estimating is the easy part

The jobs you never hear about cost more than the ones you mis-measure. BDEVY builds the marketing, systems and automation that bring them in.